How can we help you?
Our Support
How do I . . .
Get Help or Give Feedback
Submit your help request or feedback to medicine.tech@wsu.edu. From event support to software, or hardware, we have you covered. Just drop us a line.
Get in Touch
- 509.368.6848
- medicine.tech@wsu.edu
- You can also find us on Slack
Service Availability
Our regular business hours are Monday–Friday, 8:00 am–5:00 pm.
On-call support for urgent issues and unplanned outages are available after hours on the Slack channel #medtech-help or by calling 509.368.6848.
Office Location
Elson S. Floyd College of Medicine Office of Technology (MedTech)
SMED 2nd and 3rd Floor
Spokane, WA
We Offer Support Via:
Remote
Technical assistance via medicine.tech@wsu.edu with supported software and hardware; escalation to higher-level support as appropriate.
Phone
Technical assistance via 509.368.6848 with supported software and hardware; escalation to higher-level support as appropriate.
Walk-In
Technical assistance with supported software and hardware; escalation to higher-level support as appropriate.
Deskside
Technical assistance with supported software and hardware; escalation to higher-level support as appropriate.