How can we help you?
Our Support
How do I . . .
Get in Touch
- 509.368.6848
- medicine.tech@wsu.edu
- You can also find us on Slack
Service Availability
Our regular business hours are Monday–Friday, 8:00 am–5:00 pm.
On-call support for urgent issues and unplanned outages are available after hours on the Slack channel #medtech-help or by calling 509.368.6848.
Office Location
Elson S. Floyd College of Medicine Office of Technology (MedTech)
SMED 2nd and 3rd Floor
Spokane, WA
Get Help or Give Feedback
Submit your help request or feedback in the form below. From event support to software, or hardware, we have you covered. Just drop us a line.
We Offer Support Via:
Remote
Technical assistance via medicine.tech@wsu.edu with supported software and hardware; escalation to higher-level support as appropriate.
Phone
Technical assistance via 509.368.6848 with supported software and hardware; escalation to higher-level support as appropriate.
Walk-In
Technical assistance with supported software and hardware; escalation to higher-level support as appropriate.
Deskside
Technical assistance with supported software and hardware; escalation to higher-level support as appropriate.