How can we help you?

Our Support

IT support staff on the Everett, Vancouver and Tri-Cities campuses are no longer responsible for your support needs. Refer to the support table below for guidance on which department to contact for your support needs.

Contact Information

WSU College of Medicine Technology Support

MedTech

We offer support of technology to deliver education or conduct college business — you can expect same-day response.

Service Availability

  • Regular Business Hours: M-F 8am-5pm
  • After hours (Urgent Issues): Slack #medtech-help channel or call 509.368.6848

Health Sciences Campus Technology Partner

Spokane Technical Support Center

Spokane Technical Support Center offers support for connectivity issues (Internet, Wi-Fi, Network), Zoom and phones, Account Issues (Password/MFA), Hardware Issues (Desktop, Laptops, general IT equipment).

Service Availability

Tech support center hours: M-F 8am-5pm

Who do I contact for support?

Service/Support MedTech Spokane Campus Technical Support Center
Using technology to deliver education or conduct college business — you can expect same-day response
Internet, Wi-Fi, Network
Zoom / Phone
Password / MFA

Hardware Issues
(Desktops, Laptops, general IT equipment)