From brainstorm to production, MedTech is a forward-thinking team who is ready to walk alongside you and help you navigate the opportunities that come with using technology.
No matter how small the project or how big your idea may be, our team is dedicated to customizing a solution that improves how you work, teach, and learn.
We are your friends, partners, and advocates in building the College of Medicine. We pride ourselves on relationships that are transparent, responsive, and focused on what is important: Your success in solving problems in challenging healthcare environments across the state of Washington.
- Deliver high-quality consultative technical services.
- Empower partners to engage with technology through effective training and consistent real-time technical support.
- Engage in continuous quality improvement and seek out opportunities to do better.
- Remove barriers—fix immediate issues first, but strive toward long-term strategies.
- Meet people where they are, and take an empathic and collaborative approach to finding solutions.
- Foster strategic relationships with both internal and external partners.
- To improve the professional lives of our colleagues and students.
- To positively impact the education experience and help individuals realize their highest potential.
- To facilitate the advancement of knowledge and support research and scholarship.
The following policies and procedures explain how faculty, staff, students, and affiliates (Partner) associated with the WSU Elson S. Floyd College of Medicine can receive support and services from the College of Medicine Office of Technology (MedTech). The objective of these policies and procedures is to:
- Provide clear reference to service ownership, accountability, roles, and/or responsibilities.
- Present a clear, concise, and measurable description of service provision to our partners.
- Match perceptions of expected service provision with actual service support and delivery.
These policies and procedures apply to MedTech and our partners in each department, group, or unit within the College of Medicine.
Contact
Elson S. Floyd College of Medicine
Office of Technology (MedTech)
SMED 2nd and 3rd floor
Spokane, WA
Service Availability
Our regular business hours are Monday–Friday, 8:00 am–5:00 pm.
On-call support for urgent issues and unplanned outages is available after hours on the Slack channel #medtech-help or by calling 509.368.6848.
by the Office of Technology