On June 7, our very own James Henderson received the 2022 College of Medicine Above and Beyond the Call of Duty (ABCD) Award, in recognition of his excellent work and contributions over the last year.
More about James
In his role as Education Technology System Administrator, James administers a wide range of medical education applications to support learning and teaching at the Elson S. Floyd College of Medicine, including two learning-management systems and over ten other learning resource applications. He works closely with faculty, staff, and students to understand educational goals, recommend tools and processes to achieve them, monitor tools for issues, and troubleshoot problems as they arise.
He closely collaborates with the MedTech Development unit, university teams, and vendors to implement bug fixes, version upgrades, and feature development to support the educational needs of the college. James also supports clerkship faculty with creating and presenting instructional content and coordinates classroom instruction and testing support. . . . His duties are wide-ranging and ever evolving, but he does them all so well!
Above and Beyond
Our team was down by three positions due to turnover and a restructuring of the team in the fall of 2021—just when our college was first returning to some in-person activities. James really stepped up, taking on additional duties to ensure a smooth experience for that return.
He concurrently supported three years of curriculum (rather than supporting a single year according to our new structure) and developed procedures and processes for new workflows necessitated by changes to the curriculum for in-person sessions. This support entailed constant communication with faculty and staff, keeping up-to-date on regular changes to the schedule, coordinating support for 20+ sessions each week, and many, many last-minute requests for assistance with editing videos and other kinds of session content.
Also at this time, he researched, procured, installed, and trained faculty on the use of a new teaching studio for College of Medicine faculty. It has been well received and is used to produce asynchronous content and to deliver sessions simultaneously broadcast to 10 classrooms. James took on all this additional work with the utmost grace and poise, never complaining but always seeking to be helpful and still made himself available to the team as new work arose.
We’re so pleased to see the College formally recognize James’s incredible work and dedication, and we can’t wait to see where James will take us next!
by the Office of Technology