I reviewed this in the orientation session last weekโhereโs a reminder for reference.
Step 1
Get right to the heart of the matterโlet us know what the problem is and if youโve done anything already to try to fix it.
Step 2
Weโll let you know weโre on it, and weโll ask follow-up questions if needed!
Step 3
Let us know if that solves your problem; if not, weโll keep working to figure it out!
Step 1
Get right to the heart of the matterโlet us know what the problem is and if youโve done anything already to try to fix it.
Step 2
Weโll let you know weโre on it, and weโll ask follow-up questions if needed!
Step 3
Let us know if that solves your problem; if not, weโll keep working to figure it out!
Step 1
Get right to the heart of the matterโlet us know what the problem is and if youโve done anything already to try to fix it.
Step 2
Weโll let you know weโre on it, and weโll ask follow-up questions if needed!
Step 3
Let us know if that solves your problem; if not, weโll keep working to figure it out!

- The best way to reach us is on Slack or by phone (509.368.6848).
- Help us by describing your issue in as much detail as you can provide.
- Weโll stick around to make sure your problem is resolved, so keep an eye out for a response from us!
- Not an urgent issue? Schedule your message to be sent on the next business day!